411bet Registration

Updating your profile information after registering at 411bet is easy. However, for security and fraud prevention, changing certain information requires a special process.

Information you can update yourself:

Step 1: Log In to Your Account

Log in to your 411bet account and click on your profile icon in the top right corner of the screen.

Step 2: Go to Profile Settings

Select "My Account" or "Profile Settings" from the dropdown menu.

Step 3: Edit Information

On the profile page, you can directly update the following information:

• Email Address: Enter the new email in the "Email" field and click the "Verify" button. A verification link will be sent to the new email.
• Address: Update your current address in the "Address" section.
• Preferred Language: Select Bangla or English from "Language".
• Currency Preference: Select your preferred currency format from "Currency Display" (display only, account currency will not change).
• Notification Settings: Turn email and SMS notifications on or off.
• Password: Change your password in the "Change Password" section by entering your old password and new password.

Step 4: Save Changes

After making all changes, click the "Save Changes" button at the bottom of the page. You will receive a confirmation message.

Mobile Number Change:

For security reasons, mobile number cannot be changed directly. Mobile number is a primary identifier for your account and is linked to payment and verification. To change your mobile number:

Method 1: Request via Customer Support

1. Contact the support team via live chat, email, or phone.
2. Provide your current and new mobile number.
3. Provide the following information for identity verification:
   • Full Name
   • Username
   • Date of Birth
   • Amount and date of last deposit
   • Photo of National ID Card
4. The support team will verify your request and update the new number within 24-48 hours.

Method 2: Update KYC Documents

If you haven't completed KYC verification yet, submit your KYC documents with the new mobile number. Go to Profile > Documents > Upload and upload your SIM registration certificate or National ID with your new number.

Information that cannot be changed:

The following information is permanent after registration and cannot be changed:

• Full Name: Your name must match your KYC documents. Contact support only to correct typing errors.
• Date of Birth: Cannot be changed once set.
• Account Currency: The currency selected during registration is permanent.
• Username: Username is unique and cannot be changed.

Payment Method Update:

You can add a new payment method at any time:

1. Go to the "Cashier" or "Banking" section.
2. Click "Add Payment Method".
3. Provide your new bKash, Nagad or bank account information.
4. A small deposit (BDT 100) may be required for verification.

Common Questions:

Question: I registered with wrong information, what should I do now?

Contact support immediately and provide correct information. After verification, we will correct the information. However, deliberately providing false information is a violation and may result in account suspension.

Question: My name has changed (after marriage), what should I do?

Send your updated national ID or passport with your new name and marriage certificate to support. We will verify and update your account name.

At 411bet, we ensure your profile information stays accurate and up to date so you can enjoy a seamless gaming and payment experience.